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  1. #1
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    Question Order won't be shipped

    So I ordered KM ferodrox 2 days ago with international economy shipping and it says the order should arrive in 3-7 days, but when I go to the order it says it still preparing for shipment and the payment was done. How more should I wait cause this is my first time ordering from bb cause I'm from EU and we don't have the same quality of the products like in the USA.
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  2. #2
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    This isn’t customer services, you’ll need to speak to them.
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    Originally Posted by Darkseidd21 View Post
    So I ordered KM ferodrox 2 days ago with international economy shipping and it says the order should arrive in 3-7 days, but when I go to the order it says it still preparing for shipment and the payment was done. How more should I wait cause this is my first time ordering from bb cause I'm from EU and we don't have the same quality of the products like in the USA.
    Go ahead and send [this guy] a message with your order number and he will get you situated.

    Thanks!
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  4. #4
    Registered User Darkseidd21's Avatar
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    Originally Posted by faipdeooiad View Post
    This isn’t customer services, you’ll need to speak to them.
    wrote 3 emails still no answer
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    Originally Posted by Darkseidd21 View Post
    wrote 3 emails still no answer
    Use live chat if it’s available
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    Registered User Darkseidd21's Avatar
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    Originally Posted by faipdeooiad View Post
    Use live chat if it’s available
    nope isn't available.. I know it was black Friday and cyber Monday but those 2 passed like 2 weeks ago
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  7. #7
    Chromadex Verified faipdeooiad's Avatar
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    Well the point still stands, this isn’t customer services. You might as well have opened your bedroom window and shouted your question into the night sky for all the good this will do, apologies.
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    Originally Posted by faipdeooiad View Post
    Well the point still stands, this isn’t customer services. You might as well have opened your bedroom window and shouted your question into the night sky for all the good this will do, apologies.
    Tried that 3 times as well, no response
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  9. #9
    Registered User air2fakie's Avatar
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    You ordered something 2 days ago which is supposed to arrive in 3-7 (business) days, so not sure what the complaint is yet. Probably better to wait a few days before the final deadline to see if it ships.
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  10. #10
    Registered User Darkseidd21's Avatar
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    Originally Posted by air2fakie View Post
    You ordered something 2 days ago which is supposed to arrive in 3-7 (business) days, so not sure what the complaint is yet. Probably better to wait a few days before the final deadline to see if it ships.
    okay I'll wait 7 business days and if I don't get the product and the payment was done,then what?
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  11. #11
    Registered User Brankov88's Avatar
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    My package arrived today I paid 82 euro (for creatine, t-shirt and Rule1 protein powder) on November 26th, I'm from Bulgaria which is in EU!
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    Registered User Darkseidd21's Avatar
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    Originally Posted by Brankov88 View Post
    My package arrived today I paid 82 euro (for creatine, t-shirt and Rule1 protein powder) on November 26th, I'm from Bulgaria which is in EU!
    did u get email that ur order was shipped or just the one that it says that ur order is confirmed??
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  13. #13
    Registered User air2fakie's Avatar
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    Originally Posted by Darkseidd21 View Post
    okay I'll wait 7 business days and if I don't get the product and the payment was done,then what?
    I dunno but when I order things online I usually wait until I don't receive them on time before I develop a plan of action.
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    Registered User Darkseidd21's Avatar
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    Originally Posted by air2fakie View Post
    I dunno but when I order things online I usually wait until I don't receive them on time before I develop a plan of action.
    It is my first time ordering from bodybuilding com I thought it would be faster cause I saw shipping 3-7 days international which is pretty fast compared to other sites and the payment was done so that's something that bothers me I paid for it and tomorrow it will be the 4 business day so if I don't get it till the 7th business day I'll regret my decision..
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    Registered User air2fakie's Avatar
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    Originally Posted by Darkseidd21 View Post
    It is my first time ordering from bodybuilding com I thought it would be faster cause I saw shipping 3-7 days international which is pretty fast compared to other sites and the payment was done so that's something that bothers me I paid for it and tomorrow it will be the 4 business day so if I don't get it till the 7th business day I'll regret my decision..
    We all regret the consequences of certain decisions we make in life. Good luck!
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  16. #16
    Registered User Darkseidd21's Avatar
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    Originally Posted by air2fakie View Post
    We all regret the consequences of certain decisions we make in life. Good luck!
    thanks hahaha
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    Originally Posted by Darkseidd21 View Post
    It is my first time ordering from bodybuilding com I thought it would be faster cause I saw shipping 3-7 days international which is pretty fast compared to other sites and the payment was done so that's something that bothers me I paid for it and tomorrow it will be the 4 business day so if I don't get it till the 7th business day I'll regret my decision..
    Lol dude I told you at least 2 weeks, since the summer BB.com changed for EU region, prices went from dollars to euro but at least we don't deal with customs/delays anymore. I had an email from DHL when the package reached Germany.
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