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  1. #1
    Registered User JamSumo's Avatar
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    Question It's 2020. Do you still go to the dealer for service/oil changes?

    How many people still go to the car dealership for service with all the options these days. You do some searches on yelp or google and you can find local shops with good reviews.

    Or is the dealership a better option? My local mom and pop shop will do a bumper to bumper free inspection just like the dealership so I stopped going. In addition to this, they upset me because they made me wait 4 hours for an oil change. Now they want you to make an appointment.

    The slow service really upset me, not so much the cost and I wanted to eliminate the hassle by using a long-lasting synthetic that a friend told me about. He never has had issues in his Mustang and he is a maniac when he drives as he revs/redlines the engine hard and changes his oil once per year. I would say he is full of it, but his engine is running strong after 10 years of synthetic.

    So I called the dealership to ask them I could bring my own oil and just pay the time it would take to change the oil. They told me no they could not and would not state a specific reason other than "we have our own top synthetic oil here for your vehicle, you don't need to bring it". It was like a broken record, back n forth.

    This is the oil my friend puts in his Mustang (but it's for my 2013 Malibu https://www.searchforparts.com/oil-c...-malibu-2.5l-a and I did not see anything wrong with using this oil except it will save me time (and money) while protecting my engine.

    Although my vehicle is not under warranty anymore, using a different oil does not and should not void any warranty so from the dealer's point of view, why would they say no? This oil will last a year since I drive around 12k per year and reduce the number of trips to the dealership waiting for hours.

    So instead I found a local mechanic with great reviews and they agreed to put the oil that I took it there with the filter.

    So what advantage is there by going to the dealership 2020? I sure don't miss hours waiting watching reruns of Judge Judy and I don't miss the upselling of services such as "hey your car has reached x amount of miles, you are due for our 15 point inspection and fluid change" when the local shop is inspecting everything for me.
    Last edited by JamSumo; 02-29-2020 at 07:26 AM.
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  2. #2
    Registered User BulkingIsHard's Avatar
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    Originally Posted by JamSumo View Post
    Although my vehicle is not under warranty anymore, using a different oil does not and should not void any warranty so from the dealer's point of view, why would they say no?
    It's for legal reasons. Too many parasite lawyers and idiot customers so we can't have nice things. Also if that's the wrong oil you could fukc things up, but I'm going to assume you're smarter than that.
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    With the 200 I daily, yes because the dealer I bought it new from does oil changes on vehicles bought new for the cost of a filter, and they use Pennsoil, can't beat an $14 oil change from the place that handles the warranty on it!

    My XJ Cherokee, I've done pretty much all of them in the last 17 years I've had it and it can run $60 a time.
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    Unless you have an included maintenance plan on a leased car, go solely for warranty or a recall, I don't see the value add of taking your car to a dealer for minor maintenance. The only reason dealerships and shops do a "multi-point" inspection is so they can bring out a dirty intake filter, telling you it's from your car and needs to be replaced, or that your brake pads are dangerously low, etc etc. I had a Lexus that had free service throughout the lease and the service adviser told me, "You're lucky you won't have the car at 40,000 miles. That service is $1,200... we have to change the spark plugs!" People just don't know any better.

    Having said that, the oil you linked to (Amsoil) is pretty much the best you can get and definitely isn't what your dealer uses as its "top synthetic oil". If you are doing long intervals between changes, make sure to check the oil level every 1000 miles as some cars (even brand new ones) burn oil.

    Here's a cool channel where the guy tests all kinds of consumer products, including oil. I don't think he's tested anything that has outperformed Amsoil.

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  5. #5
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    Only time i had an actual dealer do my oil recently, was when i did my 500 mile break in for my C7Z. And i did it, ONLY, so it's documented that i had it done, at exactly 500 miles. Because GM recommended all C7 owners to do that. So god forbid somewhere in ownership something went wrong, they can't blame it on the not doing the break in oil change (even if i would have done it myself @ 500 miles). It's documented that the dealer did it, so there it is.

    Previous to that, i also had a performance shop change the oil when they cammed my other corvette. It was approaching the due date for the oil change anyway so i just had them do it, since they were already working on the car.

    Other than that, always did all my oil changes. 3 cars, every 6 months.
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  6. #6
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    Only had the oil changed on my '18 Durango at the dealer because it was free for the first year of the lease.
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    A lot of the times dealers will do like the first year or 6 oil changes for free now a days
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  8. #8
    rapscallion gluon's Avatar
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    Originally Posted by mingrey02stg2 View Post
    Unless you have an included maintenance plan on a leased car, go solely for warranty or a recall, I don't see the value add of taking your car to a dealer for minor maintenance. The only reason dealerships and shops do a "multi-point" inspection is so they can bring out a dirty intake filter, telling you it's from your car and needs to be replaced, or that your brake pads are dangerously low, etc etc. I had a Lexus that had free service throughout the lease and the service adviser told me, "You're lucky you won't have the car at 40,000 miles. That service is $1,200... we have to change the spark plugs!" People just don't know any better.

    Having said that, the oil you linked to (Amsoil) is pretty much the best you can get and definitely isn't what your dealer uses as its "top synthetic oil". If you are doing long intervals between changes, make sure to check the oil level every 1000 miles as some cars (even brand new ones) burn oil.

    Here's a cool channel where the guy tests all kinds of consumer products, including oil. I don't think he's tested anything that has outperformed Amsoil.

    yup that guy is a badass, His drill bit test was awesome.

    but yea the people who work in the oil change section at dealerships are about the same caliber of people that work at regular oil shops. anyone can lie, fukup, and fk you over weather dealership or private shop, as long as its got good reviews I use a private shop over dealer on just convenience alone.
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  9. #9
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    Im in the military and there are car shops on bases that let you rent out stalls, tools, lifts, jacks, etc for like $5 an hour. I do my own oil change twice a year. I went to pep boys years ago because they had a $20 oil change special and it took them over two hours to change my oil and afterwards told me my ball joints were done and needed to be replaced. I took my car to my friend whose a certified Toyota mechanic and told me my ball joints were fine. Four years later I watched YouTube videos to learn everything basic and my ball joints are still good
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    Nope. Back when I owned my scat pack, a lube tech at a local CDJR dealer didnt screw my oil filter on all the way and it was canted on the threads. Dont know how I made it to my next oil change, but nothing bad happened. It was discovered when I went to a private shop for my next oil change.

    With my hellcat, I only go to a private shop. I go to a shop that specializes in modern mopars and they do amazing work. F**k dealers.
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    I work at a dealership and we have gone to an express department that gets people in and out pretty fast, and we use the factory approved oil, manufacturer oil filter, and drain plug gasket. The guys that work in that department aren't the "factory trained technicians" by any means of the imagination. We don't use customer supplied parts, oil or anything else, for a number of reasons. It's more trouble than it's worth. There are a lot of options out there. Do your own research and choose for yourself. There are pro's and con's of each.

    BTW: Amsoil seems to be good stuff. The only thing I don't like about it is that it's the Herbalife/Thrive/Mary Kay/Avon of motor oils. Sure it's good, but the way it's sold and marketed I don't care for. Been a Mobil 1 fan for the longest time and one reason I like it is it's a premium that you can get for a good price at WM.
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    I take my cars to a local independant shop that gives me a good deal and seems honest. They've never recommended anything beyond standard wear maintenance. No surprise repairs like ball joints and stuff.

    I had a similar experience at Pep Boys as posted above. I have a hard time going to dealers and chains.
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    rapscallion gluon's Avatar
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    Originally Posted by Jasonw1178 View Post
    I work at a dealership and we have gone to an express department that gets people in and out pretty fast, and we use the factory approved oil, manufacturer oil filter, and drain plug gasket. The guys that work in that department aren't the "factory trained technicians" by any means of the imagination. We don't use customer supplied parts, oil or anything else, for a number of reasons. It's more trouble than it's worth. There are a lot of options out there. Do your own research and choose for yourself. There are pro's and con's of each.

    BTW: Amsoil seems to be good stuff. The only thing I don't like about it is that it's the Herbalife/Thrive/Mary Kay/Avon of motor oils. Sure it's good, but the way it's sold and marketed I don't care for. Been a Mobil 1 fan for the longest time and one reason I like it is it's a premium that you can get for a good price at WM.
    that amsoil statement isn't entirely true, as you can get their products directly from their website, thats not the case with the companies you listed, which are just pyramid schemes.
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  14. #14
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    Originally Posted by mingrey02stg2 View Post
    Unless you have an included maintenance plan on a leased car, go solely for warranty or a recall, I don't see the value add of taking your car to a dealer for minor maintenance. The only reason dealerships and shops do a "multi-point" inspection is so they can bring out a dirty intake filter, telling you it's from your car and needs to be replaced, or that your brake pads are dangerously low, etc etc. I had a Lexus that had free service throughout the lease and the service adviser told me, "You're lucky you won't have the car at 40,000 miles. That service is $1,200... we have to change the spark plugs!" People just don't know any better.

    Having said that, the oil you linked to (Amsoil) is pretty much the best you can get and definitely isn't what your dealer uses as its "top synthetic oil". If you are doing long intervals between changes, make sure to check the oil level every 1000 miles as some cars (even brand new ones) burn oil.

    Here's a cool channel where the guy tests all kinds of consumer products, including oil. I don't think he's tested anything that has outperformed Amsoil.


    I only run AMSOIL in my vechicles but I'm not sure it's worth it. The oil is very expensive and unless you intend on keeping the car for 300k+ miles cheaper oil isn't going to make an engine fail within 100k.
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    I take my truck and wife’s car to the dealer for oil changes, it’s completely free there. My old hot rod camaro I do myself.
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    I change my own oil in all my vehicles. 3 trucks, car, ATV, skid steer, dozer, 2 tractors, 2 riding mowers, and a boat with a mud motor.
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    ha - no thanks. Don't need 16 yr old kids joy riding my car
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    Originally Posted by gsxtreme1987 View Post
    ha - no thanks. Don't need 16 yr old kids joy riding my car
    Lmfao unless you have another car, they don’t car about your rs3

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    oil change takes me 30 min. i can get oil + filter delivered to me from amazon.

    don't see the point in taking the car anywhere
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    i avoid the dealer at absolutely all costs. learn your own oil changes. I bought a set of ramps and it helps a ton. it's a peaceful simple job once you get the hang of it.

    especially if you're using a performance/full synthetic oil. my goodness do you get ripped off on those at dealerships. and honestly they'll probably not do the little things for you like properly tightening the filter after. it's the laziest job in the shop. you don't want them doing that on your vehicle.

    if it's something I can't do myself I use a local joint. the only reason i'd be at the dealership is if something electrical/computer related goes. a local shop probably isn't going to be able to help you there.
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    Maximum Gainz 1slo5oh's Avatar
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    It's 2020. Do you still go to the dealer for service/oil changes?


    Nope , the absolute only time I ever go to the dealership for that kind of stuff is if I have a vehicle in warranty. This way they have records on hand so "neglect" cant even be brought up should there be a problem. Otherwise I start modding early AF and generally just understand that I am at that point taking over responsibility for anything that breaks.
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    Registered User BullittEV's Avatar
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    Resale value.

    Some buyers will consider cars with full maintenance records from a dealership versus not. That's the main reason IMO.
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    Originally Posted by BullittEV View Post
    Resale value.

    Some buyers will consider cars with full maintenance records from a dealership versus not. That's the main reason IMO.
    THIS. The $20 you save by doing the oil change yourself isn't worth it since that $20 could have gotten you documented service from the dealer in hand and on the CarFax.

    Helps with resale value AND if anything major happens to your car you have much more leverage with a manufacturer if your car has been to the dealer regularly and they missed it in their free inspection.

    Of course if you have a 1993 Nissan 240sx you probably shouldn't take it to the dealer but if you have a relatively recent model (i.e. within the last 5-10 years) I'd say it's worth it to take it to the dealer periodically, especially for services like oil changes that cost about the same as an indy or $20 more than doing it yourself.
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    I read Toyota 0w20 is like some magical liquid so I just go to the dealer.
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    I always let them do the oil on my wrangler since it was certified pre owned and came with lifetime free oil changes. On my other cars/trucks i do them myself. Dealer oil changes are super sketchy. The lube tech's overfill about 50 percent of the time in my experience. Once the guy cross threaded my filter on my brand new wrx and the thing started leaking all over the place and smoking. Luckily i got it home and fixed it. Dealerships are absolutely terrible but you can't beat free. Just check their work.
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    With my prior mustangs and CTS-V, I could not beat the dealer price for an oil change and a new filter, so yes, I let the dealer do the job.
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    I think it just depends on what you drive. My truck is free oil-changes, fluids, and tire rotations. It would be stupid as hell not to schedule a 45 minute appointment where they do a full service for free just to save a little time. My girlfriends vehicle is the same thing.



    If you buy from a solid dealership those services are sometimes free. If your vehicle is over 10 years old it really doesn't matter that much. Your resale value is already tanked. Save money where you can.
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    Don't trust the dealership to change the oil on any car I like enough to buy and work vehicles have always been changed at whatever chain place which is way quicker than the dealership would do it.

    Do you get the dealership to change your wiper blades and air filter too?
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    Originally Posted by textgod View Post
    THIS. The $20 you save by doing the oil change yourself isn't worth it since that $20 could have gotten you documented service from the dealer in hand and on the CarFax.

    Helps with resale value AND if anything major happens to your car you have much more leverage with a manufacturer if your car has been to the dealer regularly and they missed it in their free inspection.

    Of course if you have a 1993 Nissan 240sx you probably shouldn't take it to the dealer but if you have a relatively recent model (i.e. within the last 5-10 years) I'd say it's worth it to take it to the dealer periodically, especially for services like oil changes that cost about the same as an indy or $20 more than doing it yourself.
    round here doing it yourself saves you about $40 that's with full synthetic and top of the line oil filter.

    always hear people saying it increases the retail value, but i don't buy it and I've never seen any empirical evidence to prove it, it might increase the chances of getting your asking price faster, nevertheless keeping paint and interior pristine is worth 10X as much, and it also pretty much proves the car was taken care of and the maintenance was done.

    one thing that it does accomplish for sure is line the pockets of dealerships
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    Originally Posted by gluon View Post
    keeping paint and interior pristine is worth 10X as much, and it also pretty much proves the car was taken care of and the maintenance was done.
    that is literally the dumbest sentence i have ever read in my life. clean paint and interior says zero about the motor. are you 12?

    if you buy a brand new car, park it in a garage for 10 years, the paint will be pristine, the interior flawless, but do you think it will even start? feel bad for your cars brah
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